Frequently Asked Questions

What skin types are your products suitable for?

Our skincare line is formulated to be gentle and effective for all skin types, including sensitive, oily, dry, and combination skin. Each product is made from natural ingredients and free from harsh chemicals.

Are your products cruelty-free and vegan?

Yes! We are proud to be 100% cruelty-free and never test on animals. Our products are vegan and made from natural ingredients.

How long does it take to see results?

While some customers notice improvements within a few days, we recommend using our products consistently for at least 4-6 weeks to see optimal results. Sensurae is designed to be guilt free, meaning use it twice a day for optimal results, but once a day or once every other day will also provide results. Always do a patch test to ensure the products meet your specific skin needs.

Do your products contain parabens or sulfates?

No, our entire skincare line is free from parabens, sulfates, phthalates, and synthetic fragrances. We believe in clean, effective formulations that are safe for your skin and the environment.

How should I store my skincare products?

Store your products in a cool, dry place away from direct sunlight.

What is your return policy?

We want you to love your skincare! If you're not completely satisfied with your purchase, please contact us within 30 days for a full refund or exchange.

Are your products safe during pregnancy?

While all of our products are safe for use during pregnancy, we always recommend consulting with your healthcare provider before introducing new skincare products during pregnancy or while breastfeeding.

Didn't find what you were looking for? Feel free to contact us at any time!